Cancellation & Refund Policy
Last updated: 30 Jul 2026
Refund eligibility depends on the event-specific policy. Unless specifically stated, payment gateway and convenience charges may be non-refundable. No refund is available after ticket use, check-in, event completion or for incorrect details submitted by the customer.
Refunds must be approved and processed by the organiser. Updating a booking to “refunded” in the admin panel records the status; it does not automatically transfer money through the payment gateway.
